Digital Wealth Management: Redefining Customer Engagement

According to a recent study, people spend an average of 3 hours and 50 minutes per day on their smartphones. Banking apps, on the other hand, are used for only a few minutes – and not every day. For many, managing finances is a task that needs to be done but provides little joy.

In the field of Digital Wealth Management, there are great opportunities. Customers expect digital solutions that are intuitive and available at any time. In this article, we will show you how to use digital channels to delight your customers and strengthen loyalty sustainably.

1. The Evolution of Wealth Management: From PDF to Real-Time

Traditional wealth management apps often only offer basic functions such as quarterly PDF reports. While these meet regulatory requirements, they fall short of modern customers' expectations.

Our recommendation: Focus on real-time data and real-time reporting, accessible via a user-friendly app. This turns Digital Wealth Management into a real benefit for your customer.

2. Expectations of the New Generation: Why Digital First Matters

In the coming years, a new generation of investors will inherit vast fortunes. These customers are accustomed to digital banking and expect the same level from asset managers. Platforms like True Wealth or Robinhood set standards that traditional providers must surpass.

Creating Digital Experiences: The New Foundation for Loyalty

In the past, personal consultation was the central factor in customer loyalty. Today, Digital Wealth Management complements this strength with innovative features such as real-time market data, personalized notifications, and seamless communication.

Comprehensive Asset Overview in One App

Modern wealth management apps should not only display account data but also integrate non-bankable assets such as real estate or art. A comprehensive overview strengthens your customers' trust in your advisory services.

3. Communication in the Digital Age

Legally compliant tools such as video chat, messaging, and co-browsing make the difference. They not only enable GDPR-compliant communication but also create a closer bond through regular contact.

Tip: Combine these channels with data-driven insights to provide proactive recommendations. This way, you take the next step in Digital Wealth Management.

How Fincite Supports You

With our platform fincite • cios, we are revolutionizing Digital Wealth Management. Our solutions offer:

• Real-time data on assets and liabilities

• Integration of real estate, art, and other assets

• GDPR-compliant communication via modern channels

Increase your customers' satisfaction and secure your market position through digital innovation. Request a free fincite • cios demo today or try it for free for 14 days.