Pricing
Investment Reporting SAAS
Frequently Asked Questions
Our Customers have about CIOS.Reporting
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Does CIOS allow any sort of online banking (e.g. Cash Transfer; Orders)?
At its current state, CIOS does not allow any sort of online banking. For now, CIOS serves as a turnkey solution, containing an aggregated and individual portfolio investment analysis, including simulations and reporting capabilities. Also, detailed client transactions are displayed.
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Where does securities information come from?
CIOS is supplied with best-in-class fund and market data provided by our Partner Morningstar. The services connected are Morningstar OnDemand for fund data and Morningstar WebServices for market data that are covering end-of-day prices. The available packages include operational and regulatory data, Morningstar ESG-, Performance-, Portfolio-, and Document Library (KIID, Prospectus etc.) data for:
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Funds
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ETFs
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Equities
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Certificates
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Warrants
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Indices
To obtain further securities informations, you can use the CIOS Instrument and Risk Analysis-Table. By clicking on a specific securities name, you will be redirected to the relevant product information at the Morningstar © website (https://www.morningstar.de ).
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Where is the client portfolio data coming from?
This data is either delivered directly from the respective custodian bank via interface or manually implemented by the asset manager. The client portfolio data includes the assets, the portfolio contains as well as information like quantity, prices, orders, and transactions.
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How do I know that my Client uses CIOS?
You can check the status of your clients via the side menu Logs. This side menu shows you the time and date of the last login and the number of total logins of each of your clients. If the number of total logins of one client is at least 1, your client used the link to access CIOS. Please refer to your administrator to receive further information about your client’s status.
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Can I see that portfolios, orders or transactions were created manually?
The Manual Portfolio section in the side menu allows you to manually implement client assets into CIOS. This function is substantial in case there’s no direct connection between the software and a specific custodian bank. This section is only available for an admin. An admin can create Manual Portfolios for individual clients and fill them with orders and transactions.
The Manual Portfolio, orders and transactions will be visible for advisors and clients and is considered into all calculations also. In addition, they will be manually implemented data is tagged, visible only for an admin or advisor. The tag is visible for portfolios in the Client Portfolio List, for orders and transactions in the individual transaction table. The tag is placed next to the portfolio, order or transaction title.
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May I transfer data from CIOS to a different external application?
No. Any other use and/or reproduction of the content is not permitted without the prior written express consent of the Investment Consultant. In particular, the Investor undertakes not to reverse engineer, disassemble, decompile, translation or make any unauthorized disclosures itself, nor to cause or enable any such reverse engineering, disassembly, decompilation, translation or unauthorized disclosure, except to the extent permitted by applicable mandatory law.
Feedback from our clients:
With Fincite.CIOS, we can manage complex portfolios automatically. This strengthens the efficiency of our consultants and helps them focus on the essentials: the customer.
The collaboration with Fincite will enables us to make our investment research services directly available to our partners, especially from the perspective of Bank für Vermögen AG, in client advisory services, but also in individual portfolio construction.
Evergreen is aiming for technological leadership in digital financial planning and investing. Fincite’s CIOS is paving the way from our state- of-the-art asset management to a great customer experience.
Together with Fincite, we have created a new-generation financial analysis tool. Their innovative thinking combined with their strong focus on financial mathematics led to an impressively efficient tool for our clients.